Account Management

Having a defined Account Management Program ensures that all of your requirements are addressed and all levels of the relationship are nurtured. Planning out your requirements and addressing your needs through a managed environment allows us to benchmark and track your progress.

Reho Travel’s commitment to high service levels extend to regular review meetings as an integral part of maintaining our quality service and ensuring communication at every level. Access to the decision makers and a consistency of relationship is paramount in the successful management of your account.

Your Account Manager oversees service levels and supplies you with monthly management information reporting. In particular, they track and monitor your expenditure and attend monthly or quarterly meetings with your nominated travel personnel to review reports and handle requests. Reho Travel works with existing preferred suppliers and takes over future negotiations with suppliers to ensure you are obtaining the best possible rates.